Creating Customer Journeys in Marketing Cloud

Highlights:

Journey mapping

Integration and tracking

Automating journeys

What's inside?

From mapping your typical customer journey, to understanding which Marketing Cloud Engagement products are right for your business, this handbook is a fast guide.

 

Inside, you’ll find tips for the right approach and processes to follow to ensure the activity you run is omnichannel and delivers a positive customer experience (CX). We touch on the importance of integration and tracking, how to leverage data, and automating journeys with excellent tailored content.

 

Download the handbook and get started with strategic automated marketing that connects with the customer at each stage of their purchase journey.

Client reviews

Professional Services

We had a great experience with MarCloud building our new email template. Jake listened to the brief carefully, met all the points outlined, and was helpful and flexible in making any changes required, including where certain elements weren't rendering correctly and needed adjustments. He also provided some really useful insights that have increased our understanding of using the template effectively and will enable us to solve any issues that may arise as different users start using the new template. Thank you!

UK-based client

Financial Services

Working with the team at MarCloud consistently exceeds all expectations. They are attentive, supportive and always willing to go above and beyond when we need help. Ollie has been an exceptional partner for us and is never short on amazing ideas to take our marketing to the next level. Furthermore, he has regularly gone above and beyond when our team was experiencing periods of transition!

US-based client